They F&#! you at the...

Post office?

This happened to a friend of mine. Here is his transcript:

I went to check my PO box Monday and the box key wouldn't turn. The counter was open so I asked what was up. They said I didn't pay my bill so I was locked out. I said I should be paid up (wtf?!!) I don't remember any notice. The clerk said the notice would have been due June 30. I said I DIDN'T SEE ANY NOTICE. Besides, here it is only the 16th and I also haven't received a 2nd notice. They have always sent a second one if I didn't pay immediately. The clerk said they used to but they stopped. I said, without any notice? She said they give you 10 days. I said well it's now only the 16th. I know it hasn't been more than 2 weeks since I was here last, and it wasn't locked then and again, I don't know of any notice.

Clerk: Sorry. If you have your canceled check you can bring it in in case we made an error. But you'll have to talk to Janet, she's off at 3.
Me: Why only Janet?
Clerk: she's the one who can access all the box payment records.
Me: Well what about my mail can I get my mail?
Clerk: It's not here. It's all been returned to sender.

#$^*#&$#YT@*&$#^$@*#$##?@#^@#$***!^#@$">&#$^*#&$#YT@*&$#^$@*#$@**&@#^$@#^@#$***!^#@$!!

Clerk: You can fill out a change of address card if you have another place your mail can be delivered.

(I forgot to point out the reason I have to have a fucking mailbox is b/c our residential carriers have often put mail in the wrong boxes and important documents have been lost).

Me: You're kidding! How can that be? So...(SON OF A F..) where do we go from here? What do I do to unlock my box?
Clerk: That box has already been rented out to someone else.

:(&*^%$*&^((&?+!#%$^#&*^*!!!

Me: WHAT? So, I didn't get the notice somehow, you don't send out the 2nd notices anymore (and never gave any warning about this change in policy) so I missed the payment and you rent my box out from under me in only 10 days? GREAT. Just great.
Clerk: Yes. We have a waiting list. Do you want your dollar back for your key?
Me: I guess.

Sometimes it just doesn't pay to get out of bed in the morning. Does this upset anyone else? It should.

Follow up: My friend spoke with Janet. She apparently was not only unable to help, but had a rather "bitchy" attitude about it. They offered to rent him another box.

Wait a minute. Another box? What about the F'in waiting list? And if the post office is in a position to simply rent another box, why not rent the other box to someone else as opposed to renting his out from under him? And I guess it's no big deal to have to send out the change of address notices to everyone (sarcasm intended - note that my friend had that box for over 10 years).